iiko – The most complete and extensive software platform, iiko not only automates but transforms your business processes end-to-end - helping you to improve productivity, increase speed and precision of processes and achieve scalability. With iiko, every aspect of your business is covered in an all-in-one cloud business management suite. You can easily standardise, streamline and automate hundreds of micro tasks to save money, improve quality and grow profitably.
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Modern delivery website for your HoReCa project, based on the scalable platform with iikoCloud API
We are the leadingiikoweb integrator with over 5 years of experience in the development of delivery projects for small restaurants and huge restaurant chains. The main benefit is that we work exclusively in the HoReCa segment and have the greatest competencies, proved by many ongoing projects. We are - the number 1 company, recommended by iiko itself, as well as, iiko partners and restaurant owners. Starting October 2019 we represented our new platform, based on PHP + Laravel + iikoCloud API.
Happy to see you among our future clients
Over 5 years we are working on the HoReCa market. Our story with iiko started in 2014th with many interesting HoReCa projects and lasts till now. We are very proud to have world-known restaurant chains among our clients. They are the best proof of our work.
CEO, JQ HoReCa Solutions
We are the leading iiko web-integrator
Modern functional CMS php + Laravel + iikoCloud
We created the functional platform on PHP + Laravel. It's synchronized with iiko, using the newest iikoCloud API documentation...
High expertise in HoReCa.
We have deep expertise in the HoReCa segment and ready to implement, even the complicated projects. Our processes are structured and we are easily passing every step from start to success.
Priority techsupport in Okdesk
We have the strongest tech-support with the extended line for our projects, helping us to solve any task quickly.
You can order your personalized web-solution :
We have over 5 years of expertise, serving different size restaurant chains. We can advise the best solutions for your project.
Prototypes and personalised design
Responsive minimalist design, with the emphasis only on the most important things. Separate mobile version design.
The choice of a city with data binding to each city: terminals, promotions, products, prices, contacts, content, payment methods, delivery methods and much more.
The address zones check. Transfer.
При входе на сайт проверяется город. При отправке товара в корзину - выбор доставки или само-вывоза. При выборе типа заказа "доставка" проверяется адрес вхождения в конкретную зону доставки и осуществляется привязка к конкретному терминалу доставки
Active Terminals working time control.
Сайт подхватывает информацию о времени работы терминалов и для каждого города и конкретного терминала назначает блокирующее время (в момент когда доставка не осуществляется) выводится сообщение о том, что время работы ресторана завершено. Посетитель может ознакомиться с меню, однако не сможет совершить заказ.
Акции можно выгрузить из iikoCard , либо самостоятельно установить необходимые параметры в административной части. Можно перейти в детальное описание акции, изменить время проведения акции и установить последующие действия после перехода.
"Delivery and payment methods" page
Полноценный раздел с описанием условий доставки и оплат, с картой зоны доставки и отмеченными на карте зонами. Для каждой зоны есть возможность установить стоимость доставки.
"About the company" page
Описание информации о компании и ее контактных данных, преимуществах, истории развития и тд.
Размещение информации о вакансиях в вашем проекте, с подробным описанием и контактными данными.
Возможность оставить отзыв и оценить ресторан либо обслуживание звездами. Возможность привязки отзывов к внешним сервисам и синхронизация с ними.
Вы можете установить любое кол-во банеров, а также задать переходы на внутренние страницы акций. Есть возможность скрывать и отображать требуемые банеры и задавать их последовательность
Контроль над текущими покупками. Возможность управления кол-вом товаров и их полным удалением.
Advertising slogans for each page
Есть возможность добавить внизу каждой страницы отдельный слоган с возможностью указанного действия и перехода к требуемому разделу. Это позволяет направлять клиента и увеличивать продажи
Дублирование на почтовые ящики
Для полноценного контроля над заказами есть возможность их дублирования на электронную почту, а также на отдельные электронные почты в случае франчайзинга.
SMS сервис для восстановления пароля к личному кабинету
Мы подключаем предложенный нами смс сервис и настраиваем его, согласно требованиям: только восстановление пароля, либо подтверждение заказов.
Полноценный интернет эквайринг
Мы подключаем сайт к интернет платежам Сбербанка, Cloudpayments, Rbk Money, а также можем связать с эквайрингом любого банка.
Личный кабинет клиента
Профиль клиента в личном кабинете, с возможностью редактирования данных, создания адресов, контроль над историей заказов, раздел бонусов (с описанием бонусной системы)
Ссылки на социальные сети
Иконки соцсетей, согласно расположению в дизайне, Количество не имеет значения
Публичная оферта и политика конфиденциальности
Мы предлагаем шаблонный вариант. Вы можете откорректировать данные договоры, согласно требованиям юристов вашей компании.
Возможность установить товарные позиции, которые будут выводиться как дополнительные продажи (рекомендации) в корзине
Установка аналитики Яндекс и Гугл
Для полноценной аналитики действий пользователей на сайте - мы устанавливаем Яндекс Метрику и Google Analytics, а также пиксель facebook и вконтакте
Размерная шкала для товаров
Для пиццы и иных товаров, требующих выбора различных размеров используется шкала размеров, параметры которой задаются в iiko.
Вывод зависимых групповых модификаторов, которые работают по принципу действия. Пример: при выборе тонкого теста и определенного размера - могут включиться только необходимые модификаторы, если же выбрано толстое тесто или иной размер - альтернативная ситуация.
Учет приказов по номенклатуре iiko
Если товары стоят на стопе, либо у них произошло изменение цен, другие действия - сайт может учитывать данные изменения.
Очень часто в наших проектах мы создаем конструкторы для формирования коробок ВОК , либо половинок пицц. Мы можем разработать любой конструктор, согласно техническому заданию.
Мы можем подключить функционал бронирования столиков в заведении. Все опции обсуждаются и подключаются в техническом задании.
Современная CMS управления проектом
Полноценная административная панель управления проектом, созданная на PHP + Laravel. Управляйте проектом на 90% самостоятельно.
Дополнительные продажи в корзине
Вы можете назначить любые блюда, которые хотели бы продавать дополнительно. Покупатель увидит их в корзине и сможет добавить их к заказу.
По требованиям поисковых и платежных систем - каждому сайту требуется ssl сертификат. Сертификат COMODO POSITIVE SSL c поддержкой одного домена включен в стоимость. Если же вам требуется сертификат с поддержкой поддоменов закажите его у нас.
Размещение на сервере
Каждому проекту выделяется отдельный сервер. Мы самостоятельно производим настройки сервера , в том числе почтового сервиса для правильной работы функционала сайта. Для сохранности данных требуется копирование.
Система лояльности iikocard
Подключение системы лояльности с возможностью начисления или списания баллов. Также возможен учет промо-кодов и действий по ним.
Мы оказываем полноценную техническую поддержку нашим проектам. Работы производятся согласно тарифам специалистов
И многое другое:
Любые индивидуальные пожелания, начиная от подключения видео наблюдения за кухней в личном кабинете и завершая связкой сайта с маркетинговыми программами - это все можно осуществить с нами.
We help HoReCa projects to build their web-stories
Pavel Oslam CEO, Founder - JQ HoReCa solutions
We are - JQ HoReCa Solutions
Born in 2014 we work closely with iiko in HoReCa segment. We create delivery websites. By now we are the leading iiko web-integrator in Russia. Many famous and huge restaurant chains among our clients. We have strong team of designers, desktop and mobile developers, content and marketing managers. Since our opening we have developed big number of restaurant projects. We work exclusively in HoReCa segment and have high competencies in this field.
Senior backend developer
Senior frontend developer
Defining the structure of the future project
We discuss the structure of your project to find out which model to use
Prototypes are helping us to visualize the structure of your project before the design stage. This is the real possibility to approve everything and see the project in total with all the needed sections and elements.
We create responsive design separately for desktop and mobile versions, taking into consideration all the requirements to functionality and ui/ux, due to previously approved prototypes.
CMS all functions setup
Our exclusive CMS, developed on PHP and Laravel, helps you to easily synchronize with iiko and manage your project. To set it we will need the API login of your company in iiko software.
Project data accumulation
We created an interactive check-list and data uploader. With its help, you can easily pass all the steps in the process of collecting the project data. It helps us to receive everything needed in time.
Received data approvals
The multiple data we receive during the accumulation of the check-list material, as well as the data synchronized from iiko (content, products, payment methods, delivery methods, terminal groups, etc) has to be approved by the client. After receiving we confirm the data actuality.
We fill in the content, set up payments. SMS services, analytics, additional functions.
Together with the client, we check the payments, orders, email, SMS, analytics, time restrictions, geo-targeting, etc. When we receive the proof that everything is ok - we can launch the project.
Don't forget to sign the Tech-support agreement after the project launch.
Starting October 2019 we use our own modern and scalable platform, written on PHP + Laravel framework and connected to iiko through iikoCloud API documentation.
What is the approximate project duration?
Each project consists of research, prototypes, design, frontend, backend, integrations, beta-testing, launch. Approximate duration: up to 4 months, depending on the complexity.
Is your project responsible and mobile friendly?
In the modern world, the phone plays an important role. By now users mostly communicate through mobile technologies. That's why we are considering our projects through the "mobile-first" structure, starting from prototypes up to design, etc. The mobile version includes only needed options for quick order.
Do you plug loyalty systems to your projects?
Yes. We plug them and synchronize with our website. We can work with iikoCard and even side services. The loyalty points are added to user private cabinets, also users can see them in the basket, earn them buying products, participating in promotions and even can spend them for new products.
Do you have techsupport?
Yes, we have complex technical support, based on the ticketing system, helping us to react to any issue immediately.
Can you do the design?
Yes, we can create logo and all the needed design works.
Do you use Templates solutions ?
No, to our regret we create projects from scratch. The only thing that is standardized is our platform, helping us to deploy projects in a shorter time, but all depending on prototypes, design, frontend - creates from scratch. It gives the individuality to your project and help us to include the only needed functionality.
How to start working with you?
You may contact us from contact form on this website. We will discuss all your requirements and send you the commercial proposal. Basically, our projects are divided into 4 stages of work. Each stage is preceded by an advance payment. Upon completion of all payments for the project, you can conclude a technical support agreement with us and make a deposit.
We are the most recommended company by iiko and partners:
Discuss your project with us:
Lisbon, Portugal +(351)927394444 Telegram - @JQDigital
By pressing the "send" button you agree to personal data agreement
1.1. Contact data of the data protection officer ("DPO") may be found on the website https://apiiiko.jq.digital/en , as long as it was (necessary to be) appointed such data protection officer.
2. Purposes (and related legal basis) of the processing(s)
2.2. Your electronic contact details provided in the context of selling a product or a service may be used for direct marketing (unsolicited communications) regarding similar products or services. You can always withdraw your consent by using the unsubscribe link available prior to any ordering session of yours or in the footer of any marketing email communication received from us.
2.4. Without affecting the generality of the foregoing and for the sake of clarity, your (electronic contact) data may be used by the Controller and/or the suppliers of products and/or services in order to send you direct marketing communications (unsolicited communications, for products or services that are not similar to those in the context of which you provided your data), as long as you gave your consent for such purpose. You can always withdraw your consent by accessing the provided link.
2.5. The Controller will store and process any of your personal data to the maximum extend and period provided by the mandatory applicable legal regulations in force.
2.6. The Controller will also process your personal data for any other purposes for which you expressed the unambiguous consent.
3. Legal basis of the processing
(b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
(c) processing is necessary for compliance with a legal obligation to which the Controller is subject;
(f) processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party...".
To the maximum extent permitted by the legal regulations in force, the personal data processing for direct marketing purposes may be performed for a legitimate interest, taking into consideration there is a relevant and adequate relationship between the data subject and the Controller, the data subject being/becoming a client of the Controller. The legitimate interests pursued by the Controller through the direct marketing communications, mainly are the possibility of keeping the client updated with the activity of the Controller.
4. Recipients or the category of recipients of the personal data
4.1. Sending your data to different recipients and in different (third) countries, recipients that are processing the personal data for (compatible, related and correlated purposes with) the purpose of executing the contract you have with the Controller, namely: delivery providers, printing providers, pos billing providers, loyalty providers, etc.
4.2. Also, without affecting the generality of the foregoing and for the sake of clarity, the following information, will be transmitted to the following categories of recipients, for the following purposes:
4.2.1. Your details, namely: Your name, email address, phone number provided together with the details of your request, on the electronic way will be (re)transmitted through email messenger operators to the Controller and back to you, to your email address, in order to give you the appropriate consultation for the request mentioned.
4.2.3. As well as, the personal data will be sent in order to be stored by the data storage providers
5. Transfers of personal data to third countries or an international organization
5.1. An eventual transfer or a set of transfers of personal data to a third country or an international organisation shall take place only on one of the following conditions:
(a) the data subject has explicitly consented to the proposed transfer, after having been informed of the possible risks of such transfers for the data subject due to the absence of an adequacy decision and appropriate safeguards;
(b) the transfer is necessary for the performance of a contract between the data subject and the Controller or the implementation of pre-contractual measures taken at the data subject's request;
(c) the transfer is necessary for the conclusion or performance of a contract concluded in the interest of the data subject between the Controller and another natural or legal person;
(d) the transfer is necessary for important reasons of public interest;
(e) the transfer is necessary for the establishment, exercise or defence of legal claims;
(f) the transfer is necessary in order to protect the vital interests of the data subject or of other people, where the data subject is physically or legally incapable of giving consent;
g) existence of a adequacy decision according with the Regulation;
h) existence of appropriate safeguards, including binding corporate rules according with the Regulation;
6. The period for which the personal data will be stored/ The criteria used to determine that period.
The personal data will be stored for 1 year but not less than the period provided by the legal regulations in force.
The personal data will be (mainly) stored in order to execute the agreement as well as for fiscal and/or legal purposes and additionally, specifically and without affecting the generality of the foregoing, the email address and the phone number (as and if the case may be) will be stored for direct marketing purpose.
7. Obligation to provide the personal data and of the possible consequences of failure to provide such data
The provision of the personal data is a contractual requirement.
The data subject is obliged to provide the personal data.
The refusal to provide (certain) (personal) data will lead (as consequences of not fulfilling the obligation to provide respective data) to the impossibility of ordering consultation and the Controller being entitled not to process the order.
Without affecting the generality of the foregoing and for the sake of clarity:
ii) In case the email address is not provided, we cannot send you any information regarding your request.
v) In case the name is not provided, we will not have the minimum identification data to have a valid contact with you and also your request will not be processed and we won't be able to send you the information about your request.
vii) In case the phone number is not provided the Controller may not contact you back in a timely manner for request-related clarifications.
8. Right of access by the data subject
8.1. The data subject has the right to obtain from the Controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information:
(a) the purposes of the processing;
(b) the categories of personal data concerned;
(c) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
(d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
(e) the existence of the right to request from the Controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
(f) the right to lodge a complaint with a supervisory authority;
(g) where the personal data are not collected from the data subject, any available information as to their source;
(h) the existence of automated decision-making, including profiling, referred to in the Regulation and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
8.2. Where personal data are transferred to a third country or to an international organisation, the data subject has the right to be informed of the appropriate safeguards relating to the transfer.
8.3. The Controller provides a copy of the personal data undergoing processing. For any further copies requested by the data subject, the Controller may charge a reasonable fee based on administrative costs. Where the data subject makes the request by electronic means, and unless otherwise requested by the data subject, the information are provided in a commonly used electronic form.
8.4. The right to obtain a copy referred to in paragraph 8.3 doesn't adversely affect the rights and freedoms of others.
9. Right to rectification
The data subject has the right to obtain from the Controller without undue delay, the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, including by means of providing a supplementary statement.
10. Right to erasure ('right to be forgotten')
10.1. The data subject has the right to obtain from the Controller the erasure of personal data concerning him or her without undue delay, and the Controller has the obligation to erase personal data without undue delay where one of the following grounds applies:
the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
the data subject withdraws consent on which the processing is based, where the processing takes place on the basis of the data subject's consent given for processing personal data for one or more specific purposes and where there is no other legal ground for the processing;
the data subject objects to the processing, on grounds relating to his or her particular situation, in accordance with the Regulation, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing for direct marketing purpose and where there is no other legal ground for the processing;
the personal data have been unlawfully processed;
the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the Controller is subject;
the personal data have been collected in relation to the offer of information society services to a child, in accordance with the Regulation.
10.2. Where the Controller has made the personal data public and is obliged pursuant to paragraph 10.1 to erase the personal data, the Controller, taking account of available technology and the cost of implementation, takes reasonable measures, including technical measures, to inform controllers and processors which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
10.3. Paragraphs 10.1 and 10.2 do not apply to the extent that processing is necessary:
(a) for exercising the right of freedom of expression and information;
(b) for compliance with a legal obligation which requires processing by Union or Member State law to which the Controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller;
(c) for reasons of public interest in the area of public health in accordance with the Regulation;
(d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with the Regulation, in so far as the right referred to in paragraph 10.1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
(e) for the establishment, exercise or defence of legal claims.
11. Right to restriction of processing
11.1. The data subject has the right to obtain from the Controller restriction of processing where one of the following applies:
(a) the data subject contests the accuracy of the personal data for a period enabling the Controller to verify the accuracy of the personal data;
(b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
(c) the Controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;
(d) the data subject has objected to processing on grounds relating to his or her particular situation, in accordance with the Regulation, pending the verification whether the legitimate grounds of the Controller override those of the data subject.
11.2. Where processing has been restricted under paragraph 11.1, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
11.3. A data subject who has obtained restriction of processing pursuant to paragraph 11.1 is informed by the Controller before the restriction of processing is lifted.
12. Notification obligation regarding rectification or erasure of personal data or restriction of processing
The Controller communicates any rectification or erasure of personal data or restriction of processing carried out in accordance with paragraph 9, paragraph 10.1. and paragraph 11 to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. The Controller informs the data subject about those recipients if the data subject requests it.
13. Right to data portability
13.1. The data subject has the right to receive the personal data concerning him or her, which he or she has provided to the Controller, in a structured, commonly used and machine-readable format and has the right to transmit those data to another controller without hindrance from the Controller to which the personal data have been provided, where:
(a) the processing is based on consent or on a contract; and
(b) the processing is carried out by automated means.
13.2. In exercising his or her right to data portability pursuant to paragraph 13.1, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible.
13.3. The exercise of the right referred to in paragraph 13.1 of the present Article is without prejudice to Article 17. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller.
13.4. The right referred to in paragraph 13.1 does not adversely affect the rights and freedoms of others.
14. Right to object
14.1. At any time, the data subject has the right to object, on grounds relating to his or her particular situation, to processing, for the purpose of the legitimate interests pursued by the Controller or a third party, personal data concerning him or her, including profiling based on those provisions. The Controller does no longer process the personal data unless the Controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
14.2. Where personal data are processed for direct marketing purposes, the data subject has the right to object at any time to processing of personal data concerning him or her for such purpose, which includes profiling to the extent that it is related to such direct marketing.
14.3. Where the data subject objects to processing for direct marketing purposes, the personal data is longer processed for such purposes. In case the data subject chooses the processing of personal data for the purpose of direct marketing, separately and without any connection to another action, including by activating any accept button regarding the processing of personal data for the purpose of direct marketing, the latest personal data provided in any way will be processed for direct marketing purpose.
14.4. At the latest at the time of the first communication with the data subject, the right referred to in paragraphs 14.1. and 14.2. is explicitly brought to the attention of the data subject and presented clearly and separately from any other information.
14.5. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications.
14.6. Where personal data are processed for scientific or historical research purposes or statistical purposes in accordance with the Regulation, the data subject, on grounds relating to his or her particular situation, has the right to object to processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
15. Automated individual decision-making, including profiling
15.1. The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.
15.2. Paragraph 15.1. does not apply if the decision:
(a) is necessary for entering into, or performance of, a contract between the data subject and a data controller;
(b) is authorised by Union or Member State law to which the Controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests; or
(c) is based on the data subject's explicit consent.
15.3. In the cases referred to in points (a) and (c) of paragraph 15.2., the data controller shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the Controller, to express his or her point of view and to contest the decision.
16. Right to lodge a complaint with a supervisory authority
16.1. Without prejudice to any other administrative or judicial remedy, every data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes the Regulation.
16.2. The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Article 17.
17. Right to an effective judicial remedy against a supervisory authority
17.1. Without prejudice to any other administrative or non-judicial remedy, each natural or legal person has the right to an effective judicial remedy against a legally binding decision of a supervisory authority concerning them.
17.2. Without prejudice to any other administrative or non-judicial remedy, each data subject has the right to exercise an effective judicial remedy where the supervisory authority which is competent pursuant to the Regulation does not handle a complaint or does not inform the data subject within three months on the progress or outcome of the complaint lodged pursuant to Article 16.
17.3. Proceedings against a supervisory authority are brought before the courts of the Member State where the supervisory authority is established.
17.4. Where proceedings are brought against a decision of a supervisory authority which was preceded by an opinion or a decision of the Board in the consistency mechanism, the supervisory authority forwards that opinion or decision to the court.
18. Right to an effective judicial remedy against a controller or processor
18.1. Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to the Regulation, each data subject has the right to an effective judicial remedy where he or she considers that his or her rights under the Regulation have been infringed as a result of the processing of his or her personal data in non-compliance with the Regulation.
18.2. Proceedings against a controller or a processor are brought before the courts of the Member State where the Controller or processor has an establishment. Alternatively, such proceedings may be brought before the courts of the Member State where the data subject has his or her habitual residence, unless the Controller or processor is a public authority of a Member State acting in the exercise of its public powers.
19. Representation of data subjects
19.1. The data subject has the right to mandate a not-for-profit body, organisation or association which has been properly constituted in accordance with the law of a Member State, has statutory objectives which are in the public interest, and is active in the field of the protection of data subjects' rights and freedoms with regard to the protection of their personal data to lodge the complaint on his or her behalf, to exercise the rights referred to in Articles 16, 17 and 18 and to exercise the right to receive compensation referred to in the Regulation on his or her behalf where provided for by Member State law.
19.2. Member States may provide that any body, organisation or association referred to in paragraph 19.1 of this Article, independently of a data subject's mandate, has the right to lodge, in that Member State, a complaint with the supervisory authority which is competent pursuant to Article 16 and to exercise the rights referred to in Articles 17 and 18 if it considers that the rights of a data subject under the Regulation have been infringed as a result of the processing.
20. Right to compensation and liability
20.1. Any person who has suffered material or non-material damage as a result of an infringement of the Regulation has the right to receive compensation from the Controller or processor for the damage suffered.
20.2. Any controller involved in processing is liable for the damage caused by processing which infringes this Regulation. The processor is liable for the damage caused by processing only where it has not complied with obligations of the Regulation specifically directed to processors or where it has acted outside or contrary to lawful instructions of the Controller.
20.3. The controller or processor shall be exempt from liability under paragraph 20.2 if it proves that it is not in any way responsible for the event giving rise to the damage.
20.4. Where more than one controller or processor, or both a controller and a processor, are involved in the same processing and where they are, under paragraphs 20.2. and 20.3, responsible for any damage caused by processing, each controller or processor shall be held liable for the entire damage in order to ensure effective compensation of the data subject.
20.5. Where a controller or processor has, in accordance with paragraph 20.4., paid full compensation for the damage suffered, that controller or processor shall be entitled to claim back from the other controllers or processors involved in the same processing that part of the compensation corresponding to their part of responsibility for the damage, in accordance with the conditions set out in paragraph 18.2.
20.6. Court proceedings for exercising the right to receive compensation is brought before the courts competent under the law of the Member State referred to in 18.2.
21. Withdrawal of the consent
Where the processing is based on: i) the consent of the data subject given for processing his/her personal data for one or more specific purposes; or ii) the consent of the data subject given for processing certain special personal data for one or more specified purposes, except where Union or Member State law provide that the prohibition to process special personal data may not be lifted by the data subject, the data subject has the right to withdraw the consent at any time, without affecting the lawfulness of processing based on the consent before its withdrawal. For the sake of clarity the withdrawal of the consent shall not affect the processing of the personal data based on other legal basis.
[Controller's webs application may use "cookies."
Cookies are text files containing small amounts of information which are downloaded to your device when you visit and use the web application. Cookies are then sent back to the originating URL on each subsequent visit, or to another URL that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu . For a video about cookies visit www.google.co.uk/ goodtoknow/data-on-the-web/cookies. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
You may set and/or adjust your (browser) settings and preferences regarding cookies at any time, and you may disable cookies. Disabling them may prevent you from using certain parts/functionalities of the Controller's web application.
We may collect anonymous information, including for statistical or research purposes.
We use the following categories on our web based application:
Category 1 — Strictly Necessary Cookies
These cookies are essential in order to enable you to move around Controller's web application and use its features, such as accessing secure areas. Without these cookies services like shopping baskets or e-billing cannot be provided.
Category 2 — Performance Cookies
These cookies collect information about how you use the Controller's web application — for instance, which pages you go to most, and if they get error messages from web pages and/or the web application. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Controller's website(s) and/or the application works.
As 3rd party cookies in this category we use Google Analytics, a service which transmits website traffic data to Google servers in the United States. The reports provided by Google Analytics help us understand website traffic and webpage usage. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.
Google has developed the Google Analytics opt-out browser add-on; if you want to opt out of Google Analytics, you can download and install the add-on for your web browser here.
Category 3 — Functionality Cookies
These cookies allow the Controller's web application to remember choices you make while browsing and/or using the application (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, language and other parts of web pages that you can customize. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non- Controller's websites.
For reliable review of your order status, on-screen on the application, in real-time, and also for easy reordering, your data may be saved on your device, serving a cookie locally.
Category 4 - Targeting cookies or advertising cookies
These cookies will usually be third-party cookies, although if a user is visiting the advertising network's own website it is technically possible these could be first party. They will always be persistent but time-limited cookies. These cookies can be associated with services provided by the third party but this is not always the case. These cookies contain a unique key that is able to distinguish individual users' browsing habits or that can be translated into a set of browsing habits or preferences using information stored elsewhere. Generally speaking, the privacy statement should indicate if the cookie is being used as part of an advertising network. Cookies may also be used to limit the number times a user sees a particular ad on a website and to measure the effectiveness of a particular campaign.
• Cookies placed by advertising networks to collect browsing habits in order to target relevant adverts to the user. The site the user is visiting need not actually be serving adverts, but often this will also be the case.
• Cookies placed by advertising networks in conjunction with a service implemented by the website to increase functionality, such as commenting on a blog, adding a site to the user's social network, providing maps or counters of visitors to a site.
23. Processing of your personal data by the Provider as the processor of the suppliers of products and/or services
The Provider may also process your personal data as the processor of the supplier of products and/or services, including without limitation for the following purposes, according to those agreed with the suppliers of products and/or services : i) data storage for the suppliers of products and/or services; ii) sending notifications to you regarding the information about confirmation or reject of the order or about the missed orders and about the delivery of your order; iii) sending to you direct marketing communications; iii) collection of the IP addresses in order to be used in case of any litigation and/or fraud regarding the payments; iv) sending your data to different recipients and in different (third) countries, recipients that are processing the personal data for compatible, related and correlated purposes with the purpose of executing the contract you have with the suppliers of products and/or services, namely: delivery, printing, pos billing, loyalty, online payment processing, etc.
24.3. Any requests and/or demands sent by you towards the Controller for exercising any of your rights may be made in writing, by registered letter that will be sent to the headquarter of the Controller and/or online via the contact for or contact email of the Controller as found on the website https://apiiiko.jq.digital/en or at the email of the DPO, if such DPO exists, and/or by any other ways of communications mentioned in the legal regulations in force.
24.4. The data subject may request, according to the above mentioned ones, and obtain, free of charge, in particular, access to and rectification or erasure of personal data, restriction of the processing of personal data, data portability, and the exercise of the right to object and also the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her but also in relation with the security breach of the personal data.